This course covers the norms and expectations of professional behavior in the workplace. Students will learn about various aspects of workplace culture, effective communication, and strategies for conflict resolution. The course aims to equip participants with the skills necessary to navigate professional environments with confidence and respect.
The main objective of this course is to provide students with a comprehensive understanding of professional etiquette and behavior. Participants will learn how to communicate effectively, adhere to workplace norms, and resolve conflicts in a constructive manner.
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New Employees: Individuals entering the workforce who need to understand professional standards.
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Students and Recent Graduates: Those transitioning from academic environments to professional settings.
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Professionals Seeking to Enhance Skills: Individuals aiming to refine their workplace etiquette and communication skills.
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Career Changers: Those moving into new industries or roles requiring an understanding of different workplace cultures.
By the end of this course, participants will be able to:-
Understand and adhere to professional conduct standards and workplace norms.
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Communicate effectively in a professional environment, including verbal, non-verbal, and written communication.
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Practice proper email etiquette and understand the importance of clear and respectful digital communication.
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Navigate meeting protocols, including preparation, participation, and follow-up.
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Manage and resolve workplace conflicts using appropriate techniques and strategies.
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Adapt to different workplace cultures and understand the importance of cultural sensitivity.
Course Duration
Lectures
Students Enrolled
Certificate